Privacy

p789 Privacy Policy — How We Handle Your Personal Data

Your privacy is important to us. This Privacy Policy explains what personal information p789 collects, how we use it, who we may share it with, and what rights you have as a player on our platform.

Last updated: January 2026

This Privacy Policy applies to all players who access or use p789.ceo and the p789 mobile app. When you register an account or use our services from the Philippines, you agree that your personal information will be handled in accordance with this policy. We take data privacy seriously — not just as a legal obligation, but as part of how we run this platform responsibly.

1. What Information We Collect

When you register and use p789, we collect the following categories of personal information:

Registration and Identity Information

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Government-issued ID details (collected during KYC verification)
  • Residential address

Account and Transaction Data

  • Account login history and OTP verification records
  • Deposit and withdrawal transaction records, including payment method references
  • Game activity history — types of games played, bets placed, outcomes, and session durations
  • VIP program tier status and reward activity

Device and Technical Data

  • IP address, device type, operating system, and browser information
  • App version and mobile device identifiers (when using the p789 app)
  • Session timestamps and general geographic region

We collect only what is necessary to provide the platform, verify your identity, process transactions, and comply with applicable obligations.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

Purpose Information Used
Account registration and login Name, mobile number, email, OTP records
Identity verification (KYC) Government ID, date of birth, address
Processing deposits and withdrawals Payment method references, transaction records
Platform security and fraud prevention IP address, device data, login history
Game and VIP activity management Game history, session data, VIP tier status
Customer support Account information, transaction records, communications
Legal and compliance obligations Identity and transaction data as required

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

3. Who We Share Your Information With

p789 does not sell your personal data to third parties. We may share information with the following parties only to the extent necessary for the platform to function:

  • Payment processors: Your payment reference details are passed to payment service providers (such as the processors behind GCash, Maya, Philippine online banking, and bank transfer networks) solely to process your deposit or withdrawal. These providers operate under their own data protection standards.
  • Identity verification services: During KYC, your identity documents may be processed by a third-party verification service. These services are contractually bound to handle your data securely and only for verification purposes.
  • Technology and hosting providers: Infrastructure services that support the platform's operation may process certain technical data as part of their service delivery.
  • Legal and regulatory authorities: Where required by applicable Philippine law or lawful authority, we may be obliged to disclose account or transaction information. We will only do so to the extent legally required.

Any third party that processes personal data on our behalf is required to maintain confidentiality and handle that data only for the stated purpose.

4. How We Protect Your Data

We apply several technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:

  • SSL encryption: All data transmitted between your device and p789 is encrypted using SSL/TLS. This applies to account logins, deposit requests, and any other data exchange with our platform.
  • OTP authentication: Every account login requires OTP verification sent to your registered mobile number, adding a second layer of protection against unauthorised access.
  • Access controls: Internal access to player data is restricted to personnel who require it for specific operational or support purposes. Access is logged and reviewed.
  • No stored payment credentials: p789 does not retain your GCash PIN, Maya password, or bank login details. Payment completion happens on the respective payment platform's own system.
  • KYC verification: We require identity verification before processing withdrawals, ensuring that funds are only released to the verified account holder.

While we apply robust security measures, no digital system can guarantee absolute security. Players are also responsible for keeping their login credentials and OTP codes confidential.

5. How Long We Keep Your Data

We retain personal information for as long as your account is active and for a reasonable period after account closure, to meet our legal, financial, and compliance obligations. The specific retention period may vary depending on the type of data and applicable requirements.

  • Account registration data is retained for the duration of your account and for a defined period after closure to support any post-closure queries or obligations.
  • Transaction records are retained as required for financial record-keeping purposes under applicable Philippine law.
  • KYC identity documents are retained for the period mandated by relevant identity verification and anti-money laundering requirements.
  • Technical and session data is retained for a shorter period, primarily for security monitoring and fraud prevention.

When data is no longer required, it is securely deleted or anonymised in line with our internal data retention procedures.

6. Cookies and Technical Tracking

p789 uses cookies and similar technologies to support the operation of the website and app. These are used for:

  • Maintaining your login session while you are active on the platform
  • Remembering your preferences and settings within the platform
  • Monitoring platform performance and identifying technical issues
  • Basic analytics to understand how different sections of the platform are used

We do not use tracking cookies to serve third-party advertising. Most browsers allow you to control cookie settings. Disabling certain cookies may affect the functionality of the platform, including your ability to stay logged in.

7. Your Privacy Rights

As a player based in the Philippines, you have the following rights in relation to your personal data held by p789:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe upon verifying your identity.

Right to Correction

If any of your personal information held by p789 is inaccurate or out of date, you have the right to request that we correct it. Some corrections may require re-verification.

Right to Deletion

You may request deletion of your personal data where it is no longer required for the purposes it was collected. This right is subject to our legal retention obligations.

Right to Object

You can object to certain uses of your personal information. If you close your account and wish to exercise this right, you can contact our support team directly.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable period and may need to verify your identity before processing the request.

8. Children and Minors

p789 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we discover that an account has been registered by a minor, the account will be closed immediately and any associated data will be handled in accordance with our data retention and deletion procedures.

If you believe a minor has registered on p789, please contact us at [email protected] so we can take prompt action.

9. Changes to This Privacy Policy

p789 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

Continued use of the platform after any update to this policy constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your data.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled by p789, please reach out to our support team. We are available 24/7 to assist players across the Philippines.

Email: [email protected]

You can also visit our FAQ page for general questions about account management, verification, and platform use. For questions about our broader platform rules, see the Terms and Conditions.

Privacy in Practice

How p789 Looks After Your Personal Data

These are the specific ways our data handling commitments translate into actual platform features and practices.

End-to-End Encryption

Every piece of data exchanged between your device and p789 — from login to deposit — travels over an SSL-encrypted connection. Your information is never transmitted in readable plain text.

OTP-Protected Access

Your account requires OTP verification on every login. Even if someone else knew your password, they would still need access to your registered mobile number to get in.

Verified Withdrawals

KYC identity verification ensures that your funds can only be withdrawn to a payment account in your verified name — protecting your balance from unauthorised access.

No Data Selling

p789 does not sell your personal information to third parties. Data is shared with service providers only to the extent needed to run the platform and process your transactions.

Your Rights, Respected

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team. We will respond promptly and verify your identity first.

Payment Data Stays Safe

We never store your GCash PIN, Maya password, or banking login credentials. All payment completions happen directly on the relevant payment platform's own secure system.

Play with Confidence

Your Data Is Safe at p789

We built p789 around Filipino players — which means transparent privacy practices, strong account security, and payment methods you already trust. Ready to get started?